Accessibility in the built environment: inclusive design, wayfinding and real user needs - Ian Streets, About Access

In this episode of the Wayfinding Xchange Podcast, we speak with Ian Streets, founder of About Access, about accessibility in the built environment and the role of inclusive design in creating better places. 

This conversation explores how accessibility goes beyond compliance, focusing on lived experience and real user needs. It also looks at the importance of clear, intuitive wayfinding in supporting independence and confidence for people navigating complex environments. 

For designers, consultants and organisations working across the built environment, this episode offers practical insight into how accessibility can be embedded more effectively into design processes. 

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