Wayfinding as a service in healthcare: improving navigation through digital solutions - Ralph Michels, Eyedog

In this episode of the Wayfinding Xchange Podcast, we speak with Ralph Michels, CEO of Eyedog, about how digital wayfinding services are transforming navigation in healthcare environments. 

The conversation explores the challenges of navigating complex hospital settings and how technology can support patients, visitors and staff in finding their way more easily. It also considers the operational and experiential benefits of treating wayfinding as an ongoing service rather than a static system. 

For healthcare providers, designers and technology partners, this episode offers insight into how digital tools can improve both efficiency and patient experience. 

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